CLASS-SMART-SHOP

FAQs

Frequently asked questions

Your order will arrive within 4 working days after it’s been placed. A tracking number is provided in your shipping confirmation email to check the status od your order.

Unfortunately, we can’t make changes to your order after it’s been finalised. Once an order is placed, the delivery option, delivery address, payment method, and product can’t be changed.

If an item you want is out of stock, you can register to be notified when it is available again.

Once your order has been completed, you will see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an order confirmation email. You can also sign in to your account and check your recent orders under ‘My Account’ and ‘My Orders’.

We deliver worldwide

We deliver through DHL Express

C.L.A.S.S. offer the following payment methods: Paypal, Credit Card and direct Bank Trasfer. You can select the payment options directly at the checkout.

 

You can get a VAT invoice by checking the invoice request at the checkout

Please write an email to ecommerce@classecohub.org and we will be happy to clarify any doubt.